Cancellation Policy for Shower Gels
REFUND POLICY
Returns will only be accepted for products that have been
damaged in transit or products that have physical defects or in case of
incorrect product been shipped. An email with photos of the damaged/incorrect
product should be sent within the stipulated time in order for us to accept the
request.
Should you wish to return all or part of your order, you
need to inform us within 48 hours of receipt of the products by writing to us
on hello@bathnbathe.com.
Returns will not be accepted if the product has been used
and/or the seal has been broken for the product and/or the serial number has
been tampered with. On receipt of the returned product, Bath&Bathe will
proceed to inspect the same and validate the claim.
Once approved as an eligible return, a refund or replacement
will be issued. If the product is found to be ineligible for return, the
product will be couriered back to you.
If you made an online payment, we would refund the amount
back in the original source (debit/credit card, bank, wallet, etc) within 7
working days of receiving the request from you.
For COD orders, we will refund the amount to your bank
account within 14 working days of requesting a refund.
Need help?
Contact us at hello@bathnbathe.com for questions related to refunds and returns.