Return and Cancellation Policy for Shower Gels

Returns will only be accepted for products that have been

damaged in transit or products that have physical defects or in case of incorrect product been shipped. An email with photos of the damaged/incorrect product should be sent within the stipulated time in order for us to accept the request.

Should you wish to return all or part of your order, you

need to inform us within 48 hours of receipt of the products by writing to us on hello@bathnbathe.com.

Returns will not be accepted if the product has been used

and/or the seal has been broken for the product and/or the serial number has been tampered with. On receipt of the returned product, Bath&Bathe will proceed to inspect the same and validate the claim.

Once approved as an eligible return, a refund or replacement

will be issued. If the product is found to be ineligible for return, the product will be couriered back to you.

If you made an online payment, we would refund the amount

back in the original source (debit/credit card, bank, wallet, etc) within 7 working days of receiving the request from you.

For COD orders, we will refund the amount to your bank

account within 14 working days of requesting a refund.